Commonly Asked Questions 

What information do I need to provide you with for a competitive quote?

> To provide an accurate and competitive quote, we’ll need:

> - Number of bedrooms and bathrooms

> - Type of clean (e.g. standard, deep clean, end-of-lease)

> - Any extras (like oven, windows, or carpet cleaning)

> - Property access details and preferred timing

> Once we have that, we’ll tailor a quote to suit your needs

Why should I hire you over another business?

You could hire any cleaning company. But if you want someone who listens, who cares, and who takes pride in making your space feel fresh, calm, and cared for — that’s us. We’re here to make your life easier, your space brighter, and your day a little lighter.

Do you offer a guarantee on the work that you carry out?

Absolutely. We stand by the quality of our work. If something’s not up to standard, we’ll come back and make it right — no extra charge. Your satisfaction is our priority.

Do you specialise in any work in particular?

We’re experts in residential and commercial cleaning, and we know end-of-lease cleans inside out. We understand the standards agents expect, and we deliver spotless results that tick every box. From homes to offices, we clean with precision and pride

How long have you been in the business?

We’ve been in the cleaning industry for over 10 years, delivering reliable, high-quality service to both residential and commercial clients. That experience means we know what works, what matters, and how to get the job done right — every time.

Is your pricing competitive?

We believe in honest pricing for quality work. Our rates are competitive, and we’re always upfront — no hidden fees, no surprises, just great service that’s worth every cent

What are the terms of payment?.

Payment is due on the day of your clean, but if you need a different arrangement, just let us know. We’re flexible and happy to work with you.

What happens if there is an emergency relating to my job that requires immediate attention?

If there’s an emergency related to your job that needs immediate attention, we’ll do our best to respond as quickly as possible. Just reach out directly and we’ll prioritise your request — your peace of mind is important to us.